Privacy Policy
Last updated: August 2026
At LAGFX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have in relation to your personal data.
1. Who we are
LAGFX provides trading education, mentorship, digital learning resources, trading tools and community services.
For the purposes of UK data protection law, the data controller is:
Luke Gravelle trading as LAGFX
Manchester, United Kingdom
lukegravellefx@gmail.com
2. Information we collect
Depending on how you interact with LAGFX, we may collect:
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your name;
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email address;
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telephone number;
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account and membership information;
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information you submit through forms;
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enquiries and communications with us;
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information relating to courses, mentorship or services you purchase;
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payment and transaction information;
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feedback, reviews and survey responses;
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information you provide when participating in our community;
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technical information such as your IP address, browser, device and website usage; and
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cookie and analytics information where applicable.
We do not normally receive or store your complete payment-card details where payments are processed by an independent payment provider.
3. How we collect your information
We may collect information when you:
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contact LAGFX;
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complete a form on our website;
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subscribe to our newsletter;
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register for an account;
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purchase a course, package, membership or mentorship service;
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book a call or session;
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access the LAGFX Classroom or other member services;
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participate in our community;
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submit feedback or a testimonial; or
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browse and interact with our website.
We may also receive limited information from service providers used to operate LAGFX, such as our website, booking, payment and membership platforms.
4. How we use your information
We may use your personal information to:
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provide courses, mentorship, memberships and other LAGFX services;
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create and administer your account;
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process and administer purchases;
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manage bookings and sessions;
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respond to questions and support requests;
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provide access to educational materials and member areas;
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operate and improve the LAGFX website;
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communicate important information about services you use;
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maintain the security of our website and services;
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maintain appropriate business and financial records;
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understand how our website and services are being used; and
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send marketing communications where we have an appropriate lawful basis to do so.
5. Our lawful bases
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely upon:
Contract
Where processing is necessary to provide a product or service you have purchased or requested.
Legitimate interests
Where processing is reasonably necessary to operate, protect and improve LAGFX, respond to enquiries or administer our business, provided those interests are not overridden by your rights.
Consent
Where you have actively agreed to a particular use of your information, such as certain marketing communications or non-essential cookies.
Legal obligation
Where we are required to retain or process information to comply with the law.
Where we rely on consent, you can withdraw that consent at any time.
6. Newsletter and marketing
You may choose to subscribe to the LAGFX newsletter.
Where marketing is based on your consent, you can unsubscribe at any time using the unsubscribe option included in our communications or by contacting us.
Unsubscribing from marketing will not prevent us from sending essential communications relating to a service, account or purchase you have with us.
7. Payments
Payments for LAGFX products and services may be processed by third-party payment providers.
These providers process payment information in accordance with their own privacy policies and security procedures. LAGFX does not ordinarily store complete debit or credit card details.
We may retain transaction records required for accounting, customer service, fraud prevention and legal compliance.
8. Bookings
Where you book a consultation, mentorship session or other appointment through an external booking provider such as Calendly, information you provide may also be processed by that provider in accordance with its own privacy policy.
9. Our website
Our website is currently hosted using Wix.
Wix and associated service providers may process technical information necessary to provide, secure and operate the website.
Our website may also use analytics and similar technologies to help us understand website traffic and performance.
10. Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. Others may help us understand how visitors use the site, remember preferences or support marketing functionality.
Where required by law, non-essential cookies will not be used without your consent.
You can manage your cookie preferences through the cookie controls provided on our website.
Further information is available in our Cookie Policy.
11. Third-party platforms and partners
LAGFX uses or links to third-party services that may process information independently from us.
These may include website hosting, payment providers, booking services, communication platforms and community platforms.
The website also contains links to independent third parties, including trading brokers and proprietary trading firms such as TMGM and Pinex Capital.
If you choose to visit, register with or purchase from a third-party provider, that provider will process your information under its own privacy policy. LAGFX does not control how independent third parties process your information.
12. Who we share information with
We may share personal information with trusted service providers where reasonably necessary to operate LAGFX, including providers of:
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website hosting and technology;
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payment processing;
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email and communications;
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booking services;
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analytics;
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account and membership functionality;
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cloud storage; and
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professional services such as accounting or legal support.
We do not sell your personal information.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
13. International transfers
Some of the technology providers used by LAGFX may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps required under applicable data protection law to ensure that it receives an appropriate level of protection.
14. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax and reporting requirements.
Different types of information may therefore be retained for different periods.
When information is no longer required, we will delete or securely dispose of it where reasonably practicable.
15. Keeping your information secure
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.
No internet-based service can guarantee absolute security, but we take appropriate steps to reduce risk and protect the information entrusted to us.
16. Your rights
Depending on the circumstances, UK data protection law may give you the right to:
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request access to personal information we hold about you;
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ask us to correct inaccurate or incomplete information;
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request deletion of your personal information;
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request restriction of processing;
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object to certain processing;
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request transfer of certain information;
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withdraw consent where processing is based on consent; and
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complain about how your information has been handled.
These rights are subject to certain legal conditions and exceptions.
To exercise your rights, please contact us.
17. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information about your rights and how to make a complaint is available from the ICO.
18. Links to other websites
Our website contains links to websites and services operated by third parties.
LAGFX is not responsible for the privacy practices or content of independent websites. We recommend reviewing the privacy policy of any external service before providing personal information.
19. Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The current version will be published on this website together with the date it was last updated.
20. Contact us
For questions about this Privacy Policy or your personal information, contact: